Senior Receptionist
- Recruiter
- Leeds Arts University
- Location
- Leeds, West Yorkshire, LS2 9AQ
- Salary
- £20,624 - £23,164 per annum
- Posted
- 25 Apr 2017
- Closes
- 09 May 2017
- Subject Area
- Arts, Crafts and Design, Performing Arts
- Job Level
- Facilities Support, Manager
- Job Function
- Estates and Facilities
- Contract Type
- Permanent
- Hours
- Full Time
Hours: Full time – 37 hours per week
Contract: Permanent
Leeds College of Art has played a central role in providing specialist education in art, design and the crafts for 170 years and has developed a national and international reputation based on the achievements of our students. This is an exciting and dynamic time in the College’s strategic development. The Privy Council recently granted the College Taught Degree Awarding Powers (TDAP) and we are now working towards becoming the first specialist arts university in the North.
We are looking for someone to lead our front of house reception service who has previous experience of leading front of house teams and have a customer facing outlook. You will be able to demonstrate excellent customer service and organisational skills with the ability to meet and exceed customer expectations. This is a rewarding role, and an opportunity to develop an outstanding customer focused reception service for the College.
The Senior Receptionist will lead and motivate a small team of reception staff who will be the first point of contact for students, staff and visitors to the College. The team is responsible for dealing with enquiries and deliveries, post to the College at the Blenheim Walk reception and handling calls on the College switchboard, providing information, guidance and direction to people both within and visiting the College. You will provide the welcome at public events such as Private Views in our Gallery, and for End of Year shows offering guidance, advice and information to guests and visitors.
A full list of the essential criteria for the role can be found in the job description, and the role does necessitate a flexible working pattern.
Please note CV’s will not be accepted for this position. If you would like to apply for this vacancy, please click the 'apply' button where you will be redirected to our website.
Closing date: Tuesday 9th May 2017 at 11.00pm
Interviews will be held on Tuesday 23rd May 2017
Leeds College of Art is committed to pursuing equality of opportunity and is to safeguarding and promoting the wellbeing of all learners and we expect our staff to share this commitment.