Student Experience Adviser (Hourly Paid)

Variable hours (possibly including Saturdays)

About Morley College London

Established in 1889, and with our roots stretching back even further, Morley College London is one of the country's oldest and largest specialist providers of adult education. We provide long-term, sustainable and affordable programmes of lifelong learning across three centres - North Kensington, Chelsea and Waterloo - including 16-19 provision at North Kensington and Chelsea.

As one of only nine Specialist Designated Institutions (SDIs) in the UK, we serve more than 17,000 students through a coherent, student-centred course offer, underpinned by our mission to empower individuals and strengthen communities through education in Arts, Culture and Applied Sciences. Whether studying for personal development and well-being, to gain essential skills (English, Maths, IT), to access higher education, or for career development or change, our vision is for ambitions to be inspired and achieved through learning.

Following Morley College’s merger with Kensington and Chelsea College in February 2020, the College is reshaping its curriculum and professional service teams to facilitate an ambitious plan for development and growth. As the UK looks to a post-COVID recovery, Morley College London is more determined than ever before to support Londoners to learn, and so we’re looking for applications from talented individuals with commitment and enthusiasm.

About the Role

An opportunity has come up to join the Student Experience Team on a 9-month Fixed Term Contract, working across our Morley College centres.

The successful applicant must provide a high quality, customer focused frontline service. This will include supporting students and prospective student with advice and support around their time at the college. The post holder will hold a high profile role and will be required to build up an outstanding understanding of all college services to effective signpost students. The successful applicant will also enrol students and play an integral part creating a warm and welcoming environment for all students and visitors. The hours we will require you for will be during the months of August-September for our enrolment period, with the possibility of additional hours being offered in January and April.

You must possess a high level of accuracy and attention to detail, as well as excellent communication and inter-personal skills. Effective communication skills are fundamental to this role and this extends to communications to students, curriculum and other professional services staff.

How to Apply

Closing date: Wednesday 5th June 2024 at 9:00am. Late applications will not be considered.

Interview date: Thursday 13th and Friday 14th June 2024 in person at our Waterloo campus

Please note that applicants should apply using the application form and CVs will not be considered. We are happy to accept applications in alternative formats from applicants, who, for reasons of disability, may find it difficult to fill in our standard form. Please contact the People Operations team by e-mail at recruitment@morleycollege.ac.uk or telephone 020 7450 1811 for further details. If you wish to apply for more than one job you will need to complete a separate application form for each position.

Morley College London is an Equal Opportunities employer. The College aims to reflect the diverse community it serves and welcomes applications from suitably qualified candidates from all backgrounds.

For further information about the role please visit the vacancies section of our website via the apply link.