Administrator Apprentice (Campus Support)

Fixed Term: 2 years

The Opportunity

We have a fantastic opportunity for a Campus Support Administrator Apprentice to join our effective team of Reception and Admin professionals. This is an excellent opportunity to develop existing skills or gain new skills within our Campus Support team.

As an apprentice you will learn various administrative skills whilst working in a busy office environment.

There are many aspects to the role, including reception, administration, customer service and problem solving.

The Team

We have a great team, working in Campus Support. We’re seeking an enthusiastic, high performing individual who’ll add another dimension and perspective.

The Role

The role will encompass working with the Reception and Admin Services team across the Group. This includes;

Providing clerical and administrative support to Curriculum areas and the Student Experience team

Accepting payments in relation to invoices issued, enrolments, sales, trips and visits

Respond effectively and efficiently to customer contact which could include external partners, employers, staff, managers, students, and their parents

Be responsible for the day-to-day administration of applications and admission of part-time programmes and for the initial inputting of individual student enrolment data during peak enrolment times

Responding to telephone / email queries effectively to internal and external customers and escalating where appropriate.

As a Campus Support Administrator Apprentice, you should:

  • Hold GCSE grade A* C / 9 – 4 in English and Maths or equivalent, as a minimum
  • Have a commitment to undertake the apprenticeship training to gain a level 3 Business Administrator qualification

You should also be able to demonstrate:

  • Excellent communication skills
  • High levels of accuracy
  • A commitment to providing a quality service

See what we have to offer and come and join us. You won’t be disappointed.

Additional benefits include:

- Generous annual leave (30 days of annual leave + bank holidays + 5 College closure days)

- Generous, employer contributory, pension schemes

- Personal and Professional Development opportunities

- Discounted Metro Card Scheme

- Access to Employee Assistance Programme

- Cycle to Work Scheme

- Annual Staff Recognition Awards

For further details, please refer to the job description and person specification.

Closing date: 10th March 2024

Interview date: 14th March 2024

The Heart of Yorkshire Education Group is committed to safeguarding the welfare of all students and this post will be subject to Enhanced Disclosure from the DBS. 

We aim to develop a workforce that reflects the diverse community we serve and positively encourage applications from all.

If you are currently living overseas or have lived / worked overseas in the last five years please be aware that you will be required to provide an overseas criminal record check from the country/countries you have worked/resided in if you are the preferred candidate for the post.  Further details of how to obtain the additional check is here: Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)