Moulton College

Transport Manager

Moulton, Northampton
£25,675.00 - £28,123.00 pa
19 Feb 2024
04 Mar 2024
Job Function
Estates and Facilities
Contract Type
Full Time

We are currently looking for an organised and customer focused individual to lead our Transport team. You will work as part of a team to manage our transport provision for students. This involves delivering a service to get students to and from college on a daily basis on our own fleet of vehicles, taxis and third party transport.

You will devise transport routes and adapt them as required to maximise the accessibility of the service to users. Alongside this you will oversee fleet maintenance and ensure that regular safety checks and maintenance take place and are recorded. Working closely with your team you will provide an excellent customer experience and respond positively to enquiries. The transport provision will also need to respond to ad hoc needs for trips and bespoke transport needs and this must be managed in accordance with college policies.

Key tasks associated with this role include;

  • To oversee the safe arrival and departure of all coaches and services as required each day. Responding as necessary to emerging issues and incidents.
  • To effectively deploy the available resources to deliver a customer centric service whilst ensuring maximum efficiency. Plan fleet maintenance, safety checks and essential repairs as required.
  • Deliver, in partnership with all team members, a first class customer experience and at all times striving to deliver the best customer service.
  • Continually review routing to meet business/customer needs.
  • To embrace innovation for the benefit of the customer and service.
  • Working in partnership with MIS ensure that all processes, records and systems are fit for purpose and as streamlined as possible.

Due to the operating hours of the service there may be a need to be on call at either end of the day in case of emergencies.

CLOSING DATE: Thursday 14 March 2024 at 5:00pm.

For further information about the role please visit the vacancies section of our website via the apply link.

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