Business Administration Apprentice - Student Services

Buxton and Leek
£11, 064 per annum
13 Feb 2024
04 Mar 2024
Contract Type
Fixed Term
Full Time

Fixed Term- 20 Months

Challenging, interesting and constantly changing, the University of Derby is an exceptional place to learn and an incredibly rewarding place to work.

Ours is an extraordinary educational environment and because we specialise in identifying and developing individual potential, you can be confident you'll receive all the help and encouragement you need to build a rewarding career with lots of opportunities to progress.

Our combined higher and further education offering is spread over campuses in Derby, Buxton, Leek and Chesterfield and we have some of the best university facilities in the UK, investing more than £200 million in facilities in the last 10 years.

We achieve outstanding results for our teaching and research and with more than 34,000 people choosing to study with us every year, we depend on the dedication of a team of 2,200 academic and professional services staff.

Financially strong and seriously ambitious we offer our employees a family-friendly, rewarding career with lots of opportunities to progress.

About the role

The level 3 Business Administration Apprenticeship offers practical knowledge and skills from planning and organising to record keeping and quality control, providing a highly transferable set of knowledge, skills and behaviours, gained from working across an organisation and its processes.

During the apprenticeship, you will develop your skills in IT, decision making, interpersonal skills, communications, record and document production, planning and organisation, and project management. These key skills and behaviours will support your own progression towards management responsibilities.

This role sits within the established student services team at the Leek and Buxton Campuses. As a Level 3 Business Administrator, you’ll have a keen eye for detail, readily apply initiative, demonstrate a commitment to working as a team member and produce work of a high quality. This role is focused on supporting the day-to-day operational demands that come with the delivery of high-quality student services.

This post reports to the Operations Manager for Learner Journey and has a key role in supporting the finance team in processing bursary applications. You will also help oversee student transport, liaising with colleagues from the wider University and the High Peak Bus Company to ensure that learners can travel safely to and from college. You will also be involved with day-to-day administrative duties for the full Learner Journey team. The team includes a range of student support services such as the Progress Coach Team, Behaviour Management, Safeguarding, Student Finance and Careers. With a strong student-centred ethos, this team works closely together to ensure barriers to learning are removed and students can progress to positive outcomes and destinations.

This is a fantastic opportunity for those looking to start a career in Business Administration; our apprenticeships combine practical training in a job with study, supporting you to gain the technical knowledge, practical experience, and wider skills you need for your future career.

The role is fixed term for 20 months in order to support you to complete your Level 3 Apprenticeship. The successful candidate will have GCSE Maths and English at grade C/4 as well as a high level of proficiency in managing several activities and working in a customer facing role.

As this post involves working with children and vulnerable adults, post-holders will complete mandatory safeguarding training as part of their induction.

For further information and informal enquiries regarding the role, please contact Operations Manager - Learner Journey Angela Bradley via

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via

Please note that unfortunately, this role will not attract sufficient points to obtain a sponsored Skilled Worker visa under the UK Visas & Immigration points-based immigration system; however, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home office website for further information.

Buxton and Leek College is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. This post is subject is subject to a Disclosure and Barring Service (DBS) check. An enhanced DBS check will be required, depending on the nature of the role. Any information you provide will be treated in confidence and only used when considering your suitability for the post.

To enable us to process your DBS check please ensure you are able to supply the documentation listed on the DBS website at interview stage.

For more information and to apply on-line, please click the “Apply” button.