Luminate Education Group

Operations and Performance Coordinator (LUM63/362)

Leeds, West Yorkshire
£31,314 to £33,220 per annum
05 Jun 2023
22 Jun 2023
Contract Type
Full Time

About the Role

The Student Life directorate leads on activities and strategies which contribute to an outstanding further education student experience closely aligned with the college and group strategic objectives.  We work with curriculum departments on themes of personal development, behaviour and attitude (PDBA) and equality, diversity and inclusion (EDI).  We directly deliver services to students including careers, work experience, progression, safeguarding, welfare, mental health and wellbeing, student enrichment, student voice. student funds and food services.  We lead on relational, restorative and trauma informed practices and support the PDBA related continuing professional development and training of staff, who support students. This role has diverse responsibilities, including structuring and communicating the work of the directorate.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What You Will Do

  • Lead on the day to day operations of the Student Life directorate.
  • Co-ordinate quarterly reporting of performance and annual business planning for student personal development, behaviour and attitude and Student Life teams.
  • Provide a central focus for the Student Life directorate, planning and co-ordinating staff training and development, activities for staff engagement and half termly directorate wide meetings and events.
  • Communications and marketing activity for the directorate.

About You

  • Appropriate Level 4 professional qualification or portfolio demonstrating significant experience of service delivery e.g. Business Administration, Learning and Organisational Development, Project Management, or demonstrate a willingness to undertake.
  • Ability to coordinate multiple workstreams in parallel and to deliver within tight and changing requirements and deadlines using systematic approaches, e.g. project management methodologies.
  • Experience of working in or demonstrate an understanding of promoting collaboration in large, complex organisations.
  • Experience of influencing and supporting others to review progress and achieve improved outcomes.
  • Restorative approaches and ability to relate to students and staff, and communicate effectively at all levels and with internal and external stakeholders, whether orally or in writing.
  • Ability to question and challenge established procedures and policies to deliver the best possible outcome.
  • Ability to utilise a solutions focused approach to impact positively on performance.


There are plenty of benefits available to our staff members, here are just a few:

  • Annual leave entitlement - If you work full time, you'll get at least 27 days holiday plus bank holidays and up to 5 discretionary closure days at Christmas (pro rata for part time staff).
    • Support Staff 27 days (increasing to 32 days after 5 years service)
    • Academic 37 days
    • Senior Management 37 days
  • Generous Pension schemes
    • Teachers’ Pension Scheme 
    • Local Government Pension Scheme 
  • Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card). 
  • Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
  • Learning and development opportunities -  including staff development days
  • Employee wellbeing initiatives
  • Flexible and hybrid working opportunities - this will vary depending on role requirements

About Us

Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training.

We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.

As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development designed to help you continually develop and grow.

Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.

Luminate Education Group consists of; Harrogate College (HC), Keighley College (KC), Leeds City College (LCC), Leeds Conservatoire (LC), University Centre Leeds, Leeds Sixth Form College and Yorkshire Centre for Training & Development.


At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.


We recognise, value and champion diversity & Inclusion. As we engage with a diverse student population we want to ensure we reflect that in our staff population too. For us diversity is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. It is important to us that both staff and students achieve their full potential.  Diversity is important to us, but inclusion is equally, if not more important. It’s not just about having the representation but also providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

For further information about the role including job description and application form please visit the vacancies section of our website via the apply link.


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