Systems Officer/Trainer

Hours of work: 37 hours per week

Location: Based at the Wakefield City Campus but required to work across campus sites.

We have a fantastic opportunity for a Systems Officer / Trainer to join our Business Systems team as the current post-holder has been promoted. You will be part of a small, focussed team, who is responsible for ensuring the Group’s systems are reliable, effective, and relevant to the business needs of the Group.

As a Systems Officer / Trainer, you will use your technical expertise and business process knowledge, to support the implementation of the Group’s Business System Strategy. You will be responsible for supporting, administering, and developing a variety of Group business systems and applications, as well as training users in their effective operation.

You will also provide assistance with the implementation of systems as and when required.

This role will involve:

  • Providing assistance, analysis and advice to staff with regard to Group business systems
  • Developing applications and systems ensuring they meet the Group’s business needs
  • Support the continuing development of existing systems and the implementation of new systems by designing, facilitating and delivering training for users of Group business systems by providing information, demonstrations, drop-in sessions, online materials and user guides.
  • Provide assistance and support to staff and students with regard to use of the Group’s VLE and associated eLearning technology

As a Systems Officer / Trainer, you should:

  • Ideally be qualified to Degree level in a Business or IT related subject
  • Hold GCSE grade A*- C / 9 – 4 in English or equivalent
  • Hold GCSE grade A* - C / 9 – 4 in Maths or equivalent

You should also be able to demonstrate:

  • Experience of delivering training
  • Excellent communication skills
  • Excellent problem solving skills

See what we have to offer and come and join us. You won’t be disappointed.

Benefits include:

  • Generous Annual Leave (30 days annual leave + bank holidays + 5 College closure days)
  • Personal and Professional Development opportunities
  • Discounted Metro Card Scheme
  • Good Pension Scheme
  • Access to employee assistance programme
  • Reduced price personal gym membership
  • Access to a wide range of high street discounts (retail, supermarkets and restaurants)
  • Annual Staff Recognition Awards

Closing date: 11th June 2023

Interview date: To be confirmed

For further details, please refer to the job description 


The Heart of Yorkshire Education Group is committed to safeguarding the welfare of all students and this post will be subject to Enhanced Disclosure from the DBS. 

We aim to develop a workforce that reflects the diverse community we serve and positively encourage applications from all.