Receptionist - Welwyn Garden City

Term Time Monday -Thursday -11.30 am -8.00 pm – Friday 9.00 -5.00
Non-Term Time 8.00-4.30 Monday to Thursday – 8.00- 4.00 on a Friday

We are currently looking for an enthusiastic and committed receptionist to join the Customer Focused team based at the St. Albans City campus. The applicant will work as an effective team member to present a welcoming front line service to students, staff, and visitors.

This role is ideal for someone who wants to positively contribute to student experience at Oaklands College and who is seeking a career in the exciting world of administration in Higher Education.

Full time hours -

The role requires:

Meet and greet and assist visitors and direct them to their destination.

Managing and issuing of staff, student badges and visitor parking permits

Log student assignments and other documents

General Administration duties such as Photocopying, scanning, filing.

Maintain a clean and tidy reception area.

Support Contact centre when closed and answer phones.

Enthusiastic, welcoming, and friendly approach

Ability to work in a team and stay calm under pressure.

An awareness of cultural diversity

Excellent customer service skills and a genuine interest in working with and helping customers.

What we offer in return:

Generous salary – with the chance to progress.

Generous annual leave – 30 days plus bank holidays!

Automatic entry into the local Government pension scheme

Excellent CPD opportunities to grow and development through mentorship and coaching.

Free onsite parking

Subsided onside restaurant with daily menu’s emailed to you!

A Cycle scheme and discounted gym membership for staff

Fantastic facilities to resource your ability.

Please refer to the attached job description when submitting your application. 

Closing Date: 2nd June 2023
Interview Date: To be confirmed

We welcome applicants from all backgrounds and communities, and we particularly welcome applicants who are currently underrepresented in our workforce. This includes but is not limited to Black, Asian and Minority Ethnic (BAME) candidates and disabled candidates.

Safeguarding Statement:

Oaklands College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to an enhanced DBS check and satisfactory safeguarding checks.

Please note, we are unable to accept CVs as form of an application, when applying for a position please ensure you complete all the required fields on the application form attached and email to