Student Services And Experience Adviser

We have a great opportunity based at our Shuttleworth campus for a Student Services and Experience Adviser to become a key member of our Student Services department.

As a Student Services and Experience Adviser, you will play a pivotal role in the success of our students through:

  • Supporting and delivering a full enhancement programme which contributes to and enhances the student experience and study programmes.
  • Supervising and promoting themed events and wellbeing services for students at all Tresham College campuses.
  • Overseeing the day-to-day running of the Student Services, Help Desk and office at the Shuttleworth College.
  • Providing advice and guidance on the full range of student finance and related welfare issues to both current students and potential students.
  • Providing high quality impartial wellbeing, safeguarding, advice and guidance to a diverse range of learners.

Our ideal candidates will have recent experience of working successfully with young people and adults in a formal/informal environment and experience of working effectively in a customer focussed environment, alongside the following qualifications:

  • Level 2 qualification in relevant subject e.g youth work/ care
  • English and mathematics or similar at GCSE grade A-C or equivalent or willingness to achieve English and mathematics Level 2 within one year

Successful candidates must also be able to demonstrate alignment to our organisational values:

  • Student centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
  • Educational excellence - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.
  • Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
  • Continuous improvement - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on best practice and learning from others.
  • Caring - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage and support each other.
  • Inclusive - We celebrate differences and diversity, recognising that we can learn from each other.

Further details of the safeguarding requirements and essential criteria for the post can found within the Job Description.

The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide.  The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy.

About Us

The Bedford College Group aims to deliver world-class skills and education to the communities we serve. The Bedford College Group is comprised of Bedford College, Shuttleworth College, The Bedford Sixth Form, Tresham College and the National College of Motorsport.

Contract Type - Bedford College Professional Services

  • 37 hours per week (1.0 FTE) / 52 weeks per year
  • 27 days per annum (plus public holidays)
  • Peoples Pension
  • Free on-site parking during weekdays and weekends (subject to availability)
  • Retail and leisure discounts

Interviews will be held on a date to be confirmed.

Supporting Documents: 

JD PS Student Services and Experience Adviser March 23.docx

For further information about the role please visit the vacancies section of our website via the apply link.