Desktop Engineer

This post is primarily based at the HUDDERSFIELD or DEWSBURY Centre but required at times to travel to any college location.

Are you already working in education and looking for a new challenge? Or employed in industry and looking to work more closely with your community?

Whether in a teaching & learning role or in one of our specialised Business Support functions, you'll be involved in nurturing and developing the next generation of construction workers, engineers, health workers and countless others.

We're already a successful college, but we're continually striving to be better and do better - be part of our story!

We are seeking a highly motivated, flexible and adaptable individual to work within the college’s IT Service department. This role is to provide support to business support and curriculum staff throughout the college on key IT systems, hardware and infrastructure. This is a fantastic opportunity for someone who wishes to progress in their career with the opportunity to learn and support a range of technologies.

Key roles and responsibilities include:

• Troubleshooting technical issues.

• Diagnosing and repairing faults.

• Installing and configuring hardware and software.

• Communicating to customers to offer efficient, quality support.

• Providing timely responses and accurate customer feedback.

• Supporting the testing and roll-out of new applications, configuration changes, or technologies

• Creating/updating documentation (How to guides, procedures, etc)

The qualifications deemed essential for the post are a minimum of a Level 2 qualification in literacy and numeracy (e.g. GCSE English and Maths at grade A*-C) and relevant HE degree. The ability to converse at ease with members of the public and provide advice in accurate spoken English is also essential for the post.

It’s important that you’re able to demonstrate our College values of Kindness, Unity and Excellence in your role. Due to the nature of our work, it’s essential you’re committed to safeguarding and promoting the welfare of children, young people and vulnerable adults

We believe learning is not just for our students: it’s an important part of working here too. Staff development opportunities include a mentoring scheme, financial contributions for external qualifications and skills development for current and aspiring managers. You’ll also have access to a range of staff benefits including an employee assistance programme, retail and leisure discounts and reduced Metro travel.

We want people who believe in the value of education, and who can contribute to our culture of supporting and challenging one another.

If you have any queries about the role or the application process please contact hrenquiry@kirkleescollege.ac.uk.

Hours: 37 hous, 52 weeks per year

When applying please ensure your CV and supporting statements are anonymised besides your full name.

Please check your emails regularly during the recruitment process (including spam and junk folders) as this is how you will be contacted once you have applied.

As an employer we are committed to Equality, Diversity and Inclusion and welcome applications from all sections of the community, regardless of an individuals’ sex, age, religion, race, marital status, disability status, sexual orientation, maternity or care leaver status. We are committed to exploring opportunities for flexible working and ensuring the work-life balance and wellbeing of our workforce.

For further information about the role including job description and application form please visit the vacancies section of our website via the apply link.