Administration Assistant/Officer

Waltham International College is a provider of Higher and Further education for adults which aims to integrate the talents of its students with their visions and aspirations to support them in their success.

A position has become available for an Administration Assistant at the Leeds Campus for an enthusiastic and motivated individual. The postholder will be able to complete all administrative duties relating to the education sector, work closely with the program coordinator, area manager of Further Education to help develop, and deliver student statistics, including student attendance, in accordance with the College’s strategies, policies, procedures.

Location: Swathmore Education Centre, 2-7 Woodhouse Square, LS3 1AD

Contract: Full time 40 hours a week, permanent, Monday to Friday 9-5

Qualifications/Experience:

  • Relevant subject-related Degree desirable Strong operational knowledge Relevant qualification essential Enhanced DBS check

Benefits

  • 28 days holiday Pro Rata Annual Salary Reviews Career Development Support

Duties:

The Administration Assistant will complete all administrative duties, relating to students, overseen by the Assistant Principal and Academic team. You will be expected to collaborate and interact with Programme coordinators, Module Leaders and the wider academic team to provide an efficient and responsive service to academic registry. Excellent liaison and organisational skills are a priority in order to assist with processes across professional services to provide a seamless service delivery. You will be expected to act fairly, with integrity, respect and purpose.

Key Responsibilities:

  • First contact for students, staff and visitors with queries.
  • Ensure all queries are appropriately referred and dealt with.
  • Issuing student letters: council tax letters etc.
  • Ability to work in a team for registry and admissions related tasks.
  • Work closely with the Admissions Officer to ensure all students with support needs are identified and appropriately referred.
  • Liaise with the registrar to ensure all admitted students have been registered with the appropriate awarding organisation.
  • Work in consultation with the Academic team to prepare class timetables.
  • Work with the academic manager to prepare class lists/registers.
  • Preparing statistics and handling data, such as attendance figures
  • Liaising with potential students, other institutions, government departments, and external organisations
  • Timetabling and planning events
  • Administering and coordinating student recruitment, examinations, and assessment activities.

Person Specification:

  • Strong attention to detail
  • Excellent verbal and written communication skills
  • Act as a responsible team member
  • Organised and able to work to tight deadlines
  • Identify areas of improvement
  • Report writing skills
  • Be able to prioritise own workload, able to work independently, and as a team
  • Handling sensitive and confidential situations
  • Able to deal with complaints and come to a resolution

Your CV will be carefully reviewed taking into consideration our expectations and criteria to meet the needs of the role, team, and the business.

If you do not here from us, unfortunately you have not been successful on this occasion. 

To apply, please send your CV with covering letter to hr@wic.ac.uk