Location: This will be a hybrid role, based largely remotely. Candidates should be able to travel to a Generation UK & Ireland Hub (London, Manchester, Birmingham, Leeds, Glasgow, or Dublin) and willing to travel for team/organisation meetings and events (1-4 days per month on average).
Salary: £37,000 to £39,000 p.a.
Contract: Full Time; 40 hours a week- (9 AM to 6:00 PM)
ABOUT THE ROLE
We are looking for a Learning Manager to join our team at Generation UK & Ireland, who will focus on supporting our instructors across a range of programme, including healthcare and tech (Cloud Engineering, Data Engineering, Data analytics, Software Engineering and IT support). We are open to full time as well as part-time applicants.
As a Learning Manager, you will play an integral role in delivering high-quality programmes. You will be responsible for onboarding tech instructors, supporting instructors while they are on-programme, and working closely with them to ensure that all learners have a positive learning experience. You’ll be responsible for strong retention and learning outcomes across our cohorts, by problem-solving with instructors and mentors to
wards student success. You will play a crucial role in the success of Generation’s programmes by ensuring that students are appropriately supported to get the maximum benefit from the programme.
You are energised at the thought of helping hundreds of young people into employment. You’ve demonstrated leadership in an educational setting before, and are looking for a challenging and strategic role.
Generation's mission is to train, coach and support people into life-changing careers that would otherwise be inaccessible to them.
We are a UK registered charity, founded by McKinsey and Company, delivering tailored programmes to recruit, train and place unemployed people into work. Through our unique approach, we also solve a wide range of employer challenges—skilled talent shortages, poor job performance, lack of diversity, and high turnover.
Generation launched globally in 2015, and has grown quickly to become the world’s largest demand-led employment initiative. We have placed over 50,000 people into roles (all of whom have suffered some form of barrier to work), working with over 5,000 employer partners to date across 16 countries and 30 professions.
Generation UK&I is currently running training to employment programmes in the West Midlands, London, Manchester, Dublin, Leeds and Scotland. We run a range of tech bootcamps with partners including The Prince’s Trust, Amazon Web Services, Multiverse and Infinity Works, as well as programmes supporting people into healthcare, the Green sector and customer service roles. In addition, we provide lighter-touch career support for people looking to find work but who don't have a specific profession in mind.
By joining Generation UK&I now, you will become part of an organisation which is determined to play its part in addressing both of these challenges for people in the UK and Ireland over the coming months and years.
Find out more at www.generation.org
Instructor support & development - 40%
- Plan and facilitate instructor onboarding for new tech instructors, ensuring that instructors are well prepared and supported to teach their classes. Build instructors’ skills and capacity to deliver engaging, rigorous classes, and to create a positive learning environment.
- Support new instructors by co-facilitating sessions where necessary
- Regularly observe learner performance and instruction in class. Thought-partner with instructors and facilitate reflective conversations on how best serve all learners, including those with additional needs, and to achieve high learning outcomes from all.
- Build a community of practice for instructors, providing opportunities for collaboration, learning and sharing of best practices
- Support instructors to create cover plans in case of absence, including covering classes where required.
Programme management - 40%
- Manage a portfolio of cohorts, liaising with instructors, mentors, programme managers, regional leads and CMI team colleagues, to ensure we meet our targets for course completion, learning outcomes and job readiness.
- Review each cohort’s data weekly and use this to shape intervention and support plans for learners in each cohort
- Lead problem-solving meetings with instructor and mentor for each cohort, creating action-plans where required to support learners, and to uphold our on-programme KPIs (course completion, learner satisfaction, learning outcomes)
- Serve as the point of escalation for learner issues on-programme (e.g., attendance, punctuality, engagement, assessment/learning outcomes, professionalism), and work with instructor and mentor to problem-solve these learner issues.
- Liaise with key stakeholders across the organisation (e.g. Outreach Managers, Employer Partnerships Managers) to ensure the smooth running of each programme.
Learning Initiatives - 20%
- Lead 1-2 initiatives each quarter that improve the quality of teaching and learning in our classrooms. These will be discussed and agreed with your manager each time, and will align with overall team strategic priorities and your own preferences. For e.g.
- Create new training resources that enable more effective instructor onboarding
- Gather and analyse feedback from learners and graduates to inform curriculum revisions
You are a highly organised and self motivated professional.
You are passionate about our mission. You have experience in teacher/instructor development, as well as supporting people from disadvantaged backgrounds, and you’re excited about using your skills to make an impact.
You are able to manage multiple competing priorities whilst always staying focussed on your overarching goals.
You are an excellent communicator and can connect with a range of people, from learners to instructors, mentors and employers.
You are an ambitious future leader. You recognise the importance of what we are trying to achieve, long term, and see your role in that.
Specific requirements include, but are not limited to:
- Positive, solutions-oriented attitude, drive for excellence and ability to be a team player
- Specialist technical knowledge in one of the key course areas: Cloud, data or software engineering
- At least 2 years of experience coaching or facilitating professional development for teachers
- At least 2 years of management experience (for e.g. as a Second in Charge for a Department or year group)
- Strong communication and interpersonal skills; has the ability to build and grow relationships with a range of different stakeholders, including: employers, instructors, mentors and learners on our programmes
- 4+ years of experience working in a teaching or training role
- Knowledge of current trends in adult learning
Instead of a cover letter, there are 2 questions included in the application which ask for longer answers. These form a fundamental part of our candidate screening, so do please take the time to answer fully.
All employees are required to pass a basic DBS check.
At Generation, we're changing the lives of many individuals, and that in itself gets us out of bed! Here are a few other benefits you'll experience working with the UK team:
- Purpose and social impact in the heart of your work;
- Opportunity to make your mark - you'll have a lot of autonomy to bring the Generation blueprint to life in a way that makes sense for your region;
- Opportunity to get involved with a range of activities and varied projects - we're a small team, so there are lots of opportunities to get involved in projects across the whole organisation;
- Performance-related bonus to reward output achievement;
- We offer Flexible and remote working to accommodate everyone's preferred working pattern/preferences and unique needs.;
- WFH set up offer of support of £300 to help you make your working-from-home setup comfortable and efficient;
- Professional Development is a priority for Generation and employees and you can access to up to £1,000 towards your learning & development per year. This support is accompanied by up to 5 days of training days/ study leave per year to enable your development activities.
A fair chance
Every role at Generation is open to applications from all sections of society. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other aspect that makes you, well, you.
We believe that the more diverse we are the better we become. More than just encouraging your application, we're committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. We go further together. It’s this philosophy that drives us towards our mission. We open our doors to those who share this mindset.
We are particularly interested in hearing from candidates from marginalised groups. We will assess applications on a rolling basis and close this posting as soon as we have found the right candidate. We look forward to hearing from you.