Kia Academy Coordinator
- Access to Additional Annual Leave
- Access to NUS/TOTUM Discount
- Access to the Teachers Pension Scheme
- Annual Travel Passes Scheme
- Cycle to Work Scheme
- Employee Assistance Helpline
- Kia Car Scheme
Ruddington Fields Business Park, Ruddington, Nottingham, NG11 6JZ
The main purpose of this role is to co-ordinate the work carried out in the Kia UK Training Centre. The successful candidate will be expected to liaise with both network dealership staff and Kia employees as they support the Kia UK dealer network in booking/completing training requirements as outlined in the current training programme. This will involve high levels of communication and effective time management skills, as well as effective organisation skills.
You will be required to manage inbound enquiries through telephone/email and make outbound calls to promote course participation and follow-up activities as you highlight the benefits of both the Technical and Non-Technical Curricula to dealer staff. Administration duties will include collation of dealer training reports, booking training courses, arranging materials, composing joining instructions, ensuring our Learning Management System (LMS) is correctly updated with dealer details and course schedules and that training programs are run at optimum attendance levels.
In addition, you will also be required to welcome delegates who arrive for training, book and organise lunch for delegates, maintain Kia Academy training car fleet lists, liaise with Nottingham apprenticeship team, maintain the room bookings and support on-site requirements for stationery, PPE etc. We would also be looking for strong IT skills, particularly in Word, Excel, PowerPoint and Outlook, to enable you to action and respond to Kia Academy mailbox enquiries within agreed parameters as you support Kia Academy LMS users by troubleshooting reported problems, diagnose hardware/software issues, trend analysis and problem management.
We are seeking a highly organised individual who is able to manage their own workload, keep to deadlines whilst also being able to communicate effectively with training delegates, the Kia dealer network and Kia Head Office. Ideal candidates will have experience of working in a busy office environment where they are required to work upon their own initiative.
The post will be shortlisted against the essential and desirable criteria at application stage from the person specification. Please ensure that you have a look at this specification attached to the Role Profile and complete your application directly from this, as these specifications are an integral part of the selection process.
For further details on this post which the job description and person specification cannot answer for you, please contact Paul Slater on firstname.lastname@example.org.
Interviews/assessments are planned for Monday 8th August 2022
Our values mean we work together, as One Team. As One Team in our commitment to creating an inclusive environment, promoting inclusivity and respect with a culture that supports our college community of staff and students to achieve their full potential and celebrate all aspects of diversity. Achieving our aim to be an employer of choice will be through striving to lead an environment that is free from discrimination, harassment, bullying and victimisation.
We believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results. We want our workforce to represent the diversity of the people and communities that we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued and where everyone is encouraged to grow and develop. We are happy to consider any reasonable adjustments that successful candidates may need.
Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references and an enhanced DBS check will be required for this role.
For further information about the role including job description and application form please visit the vacancies section of our website via the apply link.