Student Support Officer (Hayes/Uxbridge)

Hayes and Uxbridge, London (Greater)
£20,931 to £22,786 Actual salary for 36 hours per week, 39 weeks per year
20 Jan 2022
02 Feb 2022
Contract Type
Full Time

36 hours per week, term time only

Student Support is a key service area in the College offering non-academic support and advice to students. This could include help with housing, benefits, health and well-being, relationship difficulties and any other problem that affects students’ learning. 

We wish to appoint a Support Officer who will work directly with young people in an informal and supportive capacity. This post plays a vital and central part in supporting the management of students’ positive behaviour within the College.  You will work directly with our ‘at risk’ students to provide extra support to help those students stay on track and complete their qualification.  The post holder will be based in the Student Support team and will also contribute to wider duties, such as assisting in coordinating the Learner Voice, one to one support, help with enrolment and to provide appropriate financial and welfare support for students. 

The successful candidate should have experience of working with young people in an informal and supportive capacity, together with experience of working within an educational environment and experience of working with young people with challenging/poor behaviour.  You should be able to motivate and positively influence young people, demonstrate sound judgement and integrity and be able to work on your own initiative.  You should also be a good team player and have a strong understanding and commitment to Equality and Diversity and Safeguarding. 

The College has recently introduced a Working from Home policy. You may be able to work a proportion of your work time from home. Working from Home may be possible where this does not adversely impact on the operational needs of the College.

Further details:    Job Description    

Equal Opportunities

HCUC is an equal opportunities employer. We encourage applications from all people, irrespective of disability, race, gender, age, sexual orientation, transsexual or gender reassignment, marital or civil partnership, religion/faith or pregnancy and maternity leave.

Disclosure and Barring Service checks 

HCUC (Harrow & Uxbridge College) is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and we expect all staff to share this commitment. To ensure that we meet our safeguarding commitments we will carry out all necessary pre-employment checks, including undertaking an Enhanced Disclosure and Barring check for all successful candidates.  

Where references are taken up by the College, it is our policy not to disclose references to candidates.

For further information about the role including job description and application form please visit the vacancies section of our website via the apply link.

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