Commercial Apprentice/Business Administration Apprentice

United Steels Ltd

The role will include sales, customer services, business development, pricing and procurement/goods in. Apprentices will be exposed to various business processes, including sales, customer service, business development, pricing and procurement to enable them to develop a robust knowledge of our business and how it operates.

This could include disciplines such as sales, customer services, business development, pricing and procurement/goods in. Apprentices will be exposed to various business processes, including sales, customer service, business development, pricing and procurement to enable them to develop a robust knowledge of our business and how it operates.

Responsibilities will include:

• Supporting the sales team with all aspects of administration
• Collecting and analysing data in order to maximise customer satisfaction
• Developing an in-depth knowledge of IT systems within the company
• Working within the sales team to obtain a detailed understanding of key processes such as quotation management, order acknowledgement and managing and maintaining an order book
• Understanding and applying guidelines i.e., feasible processes, capacity, purchase orders, credit and compliance of customer requirements
• Checking and ensuring accuracy in customer orders
• Become familiar with product quality requirements and how this impacts the ability to fulfil customer orders
• Work closely with the sales team to understand their role and support them with customer activities such as processing orders, changes, complaints and analysis
• Learning how to identify critical service issues and how to resolve these
• Become fully aware of the United Steels’ Health and Safety policy
• Support market intelligence gathering
• Develop core skills in a fast-paced office environment
• Learn how to apply pricing to a Customer's enquiry
• Populating USL’s various purchasing systems, progressing orders with suppliers and keeping systems updated
• Goods in/stock management - Lean to control the flow of material receipts at USL daily

For further information about the role including job description and application form please visit the vacancies section of our website via the apply link.