Customer Service Apprentice

The College is committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of our business.

We have an exciting role to join the Student Recruitment department at Loughborough College.  An integral part of the team, you will provide an exceptional front of house, customer service experience for all visitors to Loughborough College’s new Hub development.

Providing initial welcome, signing visitors in, directing them on to various departments and buildings, taking payments, enrolling students on to our diverse portfolio of courses and training programmes – expect every day to be different, challenging yet rewarding. Are you ready to join the adventure?

We are proud to be working towards being an Investors in Diversity organisation. We actively encourage applications who are current under-represented and where we are using positive action under the Equality Act. We welcome everyone to consider becoming a part of our journey. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised.

Alongside our commitment to your professional and personal development, we also offer a generous benefits package including:

  • A competitive pension scheme
  • On-site parking
  • One campus facility
  • Subsided nursery fees
  • Up to 25 days annual leave per year
  • Additional annual leave available
  • Fantastic CPD and inclusive resources for development
  • Well-being hours  
  • Opportunities of volunteering within local community and charities

We offer a range of family friendly, inclusive employment policies, flexible working arrangements, agile working, staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to support with mental health and wellbeing for staff from different backgrounds.

We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources.

Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a Certificate of Sponsorship for the post by assessing their circumstances against criteria specified on the Gov website. Please note right to work checks will be completed when the job is offered.

If you require any support to apply for this job, please email recruitment@loucoll.ac.uk

Documents

For further information about the role including job description and application form please visit the vacancies section of our website via the apply link.