Enrolment Support

JOB BENEFITS

• Access to the Local Government Pension Scheme
• Kia Car Scheme
• Annual Travel Passes Scheme
• Cycle to Work Scheme
• Access to Additional Annual Leave
• Access to NUS/TOTUM Discount
• Discounts
• Employee Assistance Helpline

JOB LOCATION

• Varied Nottingham College Campuses

Supporting documents

• Temps Customer Relationship Adviser (Enrollment)

  (docx)

• Values & Behaviours

  (pdf)

We are looking for a number of enthusiastic staff to join us for our busy enrolment period. These exciting temporary positions will support the enrolment of students at Nottingham College.

Contract: 37 hours per week (Between 8am and 8pm including some Saturdays in August and September), Fixed term until October 2021

There are a range of opportunities enhancing the student experience with a smooth and efficient enrolment process and ensuring our students are provided with a warm welcome to Nottingham College.

Opportunities include supporting our contact centre with course enquiries using various communication channels, welcoming students on our customer service desks, the issuing of ID cards, processing course applications and enrolments, admissions administration and applications for student finance.

Working in our supportive team of professionals you will be provided with a high-quality training and induction period.

We ask that you have good customer service and admin skills, are a quick learner and able to offer an outstanding service to our students and stakeholders. We also ask that you are available for a five-month period.

Roles will be working across our main campuses - Basford Hall, High Pavement, London Road, Highfields and our newly opened flagship Hub in the City Centre. We will need you to be flexible and able to work across sites.

For further details on the roles please refer to the job description.

For further details on this post which the job description and person specification cannot answer for you, please contact helen.bird@nottinghamcollege.ac.uk, Tina.reddish@nottinghamcollege.ac.uk or Shannel.Miranda@nottinghamcollege.ac.ukfor an informal chat.

We are aiming for the recruitment process to take place on 19th May and in the first instance we will shortlist from your application which should meet all the essential criteria. After this you will be invited to a recruitment session.

Our values mean we work together, as One Team. As One Team in our commitment to creating an inclusive environment, promoting inclusivity and respect with a culture that supports our college community of staff and students to achieve their full potential and celebrate all aspects of diversity. Achieving our aim to be an employer of choice will be through striving to lead an environment that is free from discrimination, harassment, bullying and victimisation.

We believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results. We want our workforce to represent the diversity of the people and communities that we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued and where everyone is encouraged to grow and develop. We are happy to consider any reasonable adjustments that successful candidates may need.

Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references and an enhanced DBS check will be required for this role.