Luminate Education Group

Welfare Officer (LCC2702)

Leeds, West Yorkshire
LC6 Commencing at £24,640 with progression to £26,098 PA
04 Jun 2021
25 Jun 2021
Contract Type
Full Time

Luminate Education Group consists of; Harrogate College (HC), Keighley College (KC), Leeds City College (LCC), Leeds Conservatoire (LC) and White Rose Academies Trust (WRAT) Luminate Education Group is one of the fastest improving and most innovative education groups in the country. 


The Welfare Officer works in the Welfare team which provides advice and support to students which may affect their ability to study and progress.

By removing barriers to learning students so they can focus on their college life.

The team is part of the Student Engagement and Student Life team which focuses of supporting students Personal Development, Behaviours and Attitudes so they can have the best possible experience.

We want someone to join our positive team who can support students with their wide knowledge of welfare issues and links to organisations who can work together with us to improve the lives of students.


  • Provide advice services to students on welfare issues that may be creating a barrier to students accessing education.
  • Welfare issues include money and funding issues, benefit problems and housing.
  • Provide advice through face-to-face meetings, telephone and online duty service.
  • Taking student referrals direct from students and staff throughout the college, prioritising according to need, vulnerability and urgency of issue.
  • Manage a caseload of students experiencing Welfare issues through effective support, information and referral with the aim of ensuring students attend, achieve and progress in their chosen area


We are looking for someone who has.

  • Experience of delivering welfare advice in an education, community or other advice setting, particularly working with clients experiencing financial hardship.
  • knowledge of financial support and of welfare issues which can be barriers to learning or progression and experience of supporting clients to overcome these.
  • Experience of working with vulnerable groups in an educational, or similar, setting.
  • Knowledge of the student fees, finance and funding.
  • Experience of working with a range of partners and referring into their services.
  • Current knowledge and experience of Welfare issues


For more information about the role please contact:

Alison Purver

We cannot accept CVs as part of the application process. 


Leeds City College is part of the Luminate Education Group, and is one of the UK’s largest FE establishments with around 1,440 employees and over 22,560 students. We offer a curriculum as diverse as our students within a vibrant and multicultural learning environment. Our goal is to deliver excellent and innovative education which supports and inspires every student to achieve their ambitions. 


We have a range of excellent benefits and rewards at Leeds City College, including:

  • Annual leave entitlement starting from 27 days + 8 bank holidays and up to 5 discretionary college closure days at Christmas

  • Excellent pension schemes with the West Yorkshire Pension Fund and the Teachers’ Pension

  • Discounted travel cards for those who regularly use public transport across the region with Northern Rail and Metro

  • Exceptional learning and development opportunities for all of our staff


Luminate Education Group is committed to the safeguarding of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. 

All successful applicants are required to complete all mandatory pre-employment checks, including:

  • Proof of right to work in the UK

  • Enhanced Disclosure and Barring Services (DBS) check

  • Children’s barred list check (we may also check the adult barred list if the role involves working with vulnerable adults)

  • Two professional references 

  • Fitness to work, this is conducted by our occupational health partners, NHS Airedale 

  • Section 128 check for all staff entering management roles

  • Prohibition check for all staff entering teaching related roles

Please Note: All successful applicants who have lived or travelled overseas for three months or more in the past five years will be required to undertake an overseas check as part of the pre-employment checks.

More information on overseas checks can be found on the government website: 

All offers of employment are subject to satisfactory pre-employment checks.


The UK Government introduced a new points based immigration system on 1 January 2021. You can read about the new immigration routes on the Gov.UK website here: 

Many of the new routes require sponsorship from an employer. Luminate Education Group is not a licenced sponsor. We are unable to employ anyone without current, and appropriate right to work in the UK.  

If you are an EU, EEA or Swiss citizen and you were resident in the UK on or before 31 December 2020, you have until 30 June 2021 to apply to the EU Settlement Scheme, you can continue to prove your right to work in the UK with your passport and identity card up until 30 June 2021. 

There is no change to immigration and right to work for British and Irish Citizens. 


We positively welcome applications from all sections of the community, all candidates will be treated fairly irrespective of race, gender or gender identity, disability, sexual orientation, religion and belief or age.

Due to the high volume of applications we receive, we are unable to respond to every applicant. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion. 


Luminate Education Group vacancies generate a lot of interest and we receive many calls and emails from recruitment agencies. Although we do appreciate the interest you have shown in Luminate Education Group, our policy is to recruit candidates directly wherever possible. We therefore do not accept any cold calls, speculative emails or CVs from agencies. Speculative emails and CVs will be deleted unread. 

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