Business Administration Apprentice (1715287))
- Full Time
Employer Name: Black Country Partnership (NHS) Foundation Trust
To support Single Point of Referral (SPOR) team.
Are you searching for a rewarding career in administration where you can really make a difference?
Are you an organised and reliable person looking for an opportunity to kick start your career with real prospects of progression at a leading NHS Foundation Trust in the Black Country?
You will be expected to undertake a wide variety of administrative tasks working alongside existing teams of administrators. You will receive training, supervision and mentorship throughout the course of your apprenticeship. You will be expected at times to work at other sites across the Black Country as part of your development across operational and corporate services and may be required to work from home for part of your apprenticeship.
You will demonstrate good customer service skills working on reception;
- Dealing with the public and patients face to face and over the telephone.
- Part of your working day may also include time in the health records library retrieving files, pulling health records for clinics, archiving and filing.
- You may be required to prepare appointment letters from templates, undertake copy typing and input data into the IT systems / patient database.
- You will be answering telephone calls and dealing with patient or management queries, taking messages appropriately for the clinical teams and/or management team following internal processes and procedures.
You will need to demonstrate good keyboard skills and the ability to use Microsoft Office applications. You will be exposed to differing aspects of key roles within a welcoming team and will gain valuable insight into the diverse elements of a busy environment.
This apprenticeship will enable you to develop your knowledge and understanding of a administration environment, whilst gaining invaluable practical work experience within the NHS.
For more information or to apply, please click the link.