Administrator - Quality and Performance HCUC Apprenticeships and Skills

Location:  Hayes/Harrow/Uxbridge
Salary:  £21,238 to £25,999 per annum including London Weighting   Primarily based at Hayes; will be required to work at Harrow and Uxbridge if required

HCUC has an expanding portfolio of Employer Responsive and Learner Responsive work funded by the Skills Funding Agency.  We are seeking a well-organised and customer-focused Administrator to provide support to the Quality and Performance Manager and Officer.

You will be responsible for maintaining our Customer Relationship Management (CRM) system for employer engagement activities.   The role will involve effective communication with staff across the College as well as external customers.  You will also undertake a wide range of general administration including word processing correspondence, use of Excel and data inputting, creation of Monkey Surveys and analysis and presentation of data. 

You should possess strong administrative, customer service and interpersonal skills, and be able to work on your own initiative under pressure in a fast-paced environment.  Good IT skills are essential, and experience of working with Customer Relationship Management systems highly desirable.

Further details:    Job Description    

Equal Opportunities

HCUC is an equal opportunities employer. We encourage applications from all people, irrespective of disability, race, gender, age, sexual orientation, transsexual or gender reassignment, marital or civil partnership, religion/faith or pregnancy and maternity leave.

Disclosure and Barring Service checks 

HCUC (Harrow & Uxbridge College) is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and we expect all staff to share this commitment. To ensure that we meet our safeguarding commitments we will carry out all necessary pre-employment checks, including undertaking an Enhanced Disclosure and Barring check for all successful candidates.  

Where references are taken up by the College, it is our policy not to disclose references to candidates.