Apprenticeship Administrator (KC666)
** COVID-19 UPDATE: Due to the outbreak of COVID-19 there may be delays in both the recruitment and onboarding processes. We apologise for any inconvenience that this may cause. **
** We are paying all of our employees (regardless of length of service) full pay should they develop COVID-19 symptoms/where the illness is confirmed. This will be in line with our current scheme, equivalent to our employees with 4 to 12 months of service.**
Luminate Education Group consists of; Harrogate College (HC), Keighley College (KC), Leeds City College (LCC), Leeds Conservatoire (LC) and White Rose Academies Trust (WRAT). Luminate Education Group is one of the fastest improving and most innovative education groups in the country.
The apprenticeship service team provides admin support the curriculum areas to ensure that apprenticeship enrolment and progression is of high quality. Applicants must be committed and enthusiastic with excellent IT and communication skills. An ability to understand and interpret data and utilise Google and Microsoft packages is required.
Your tasks will include: Undertaking all aspects of administrative and clerical tasks, including word processing duties, production of letters, use of databases and spreadsheets, mailshots, email, photocopying, faxing and filing. Dealing effectively and professionally with telephone and face-to-face enquiries from businesses, staff and students. Carrying out general admin duties relating to the different areas of work across the College with a focus on apprenticeships. Maintaining effective filing and computerised systems including Customer Relationship Management System (CRM) as required. Tracking apprenticeship vacancies and update employers. Liaising with catering to arrange hospitality when required. Assisting at enrolment, assessment centres and other college events, including evenings and weekends as required. Maintaining accurate student records using College management systems and supporting with College events such as open evenings, careers fairs.
Substantial experience of working in a customer focused role/environment. Experience of working in a team. Experience of using data to drive developments. Experience of Query handling to other teams. Managing a range of tasks to conflicting deadlines.
A LITTLE BIT ABOUT KEIGHLEY COLLEGE
Keighley College, a highly successful community college is part of the Luminate Education Group. We pride ourselves on working closely with employers, the local community and other stakeholders to provide curriculum and support that meets the needs of our students. Choosing to work for Keighley College means that you will be part of an enterprising, inclusive, inspiring, collaborative, empowering, and dynamic environment. We are passionate about helping our students to achieve their goals. We have state-of-the-art facilities in a central location, close to public transport links and great industry connections. We hope that we will be part of the next step in your career and look forward to welcoming you to Keighley College.
BENEFITS & REWARDS
We have a range of excellent benefits and rewards at Keighley College, including:
Annual leave entitlement starting from 27 days + 8 bank holidays and up to 5 discretionary college closure days at Christmas
Excellent pension scheme with the West Yorkshire Pension Fund and the Teachers’ Pension
Discounted travel cards for those who regularly use public transport across the region with Northern Rail and Metro
Exceptional learning and development opportunities for all of our staff
Luminate Education Group is committed to the Safeguarding of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
All successful applicants are required to complete all mandatory pre-employment checks, including:
Enhanced Disclosure and Barring Services (DBS) check
Children’s barred list check (we may also check the adult barred list if the role involves working with vulnerable adults)
Two professional references
Fitness to work, this is conducted by our occupational health partners, NHS Airedale
Section 128 check for all staff entering management roles
Prohibition check for all staff entering teaching related roles
Please Note: All successful applicants who have lived or travelled overseas for three months or more in the past five years will be required to undertake an overseas check as part of the pre-employment checks.
More information on overseas checks can be found on the government website: https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants
We cannot accept CVs as part of the application process.
All offers of employment are subject to satisfactory pre-employment checks.
EQUALITY, DIVERSITY & INCLUSION
We positively welcome applications from all sections of the community, all candidates will be treated fairly irrespective of race, gender or gender identity, disability, sexual orientation, religion and belief or age.
To apply for this role, please follow the link.