IT Manager – Service Delivery
Nottingham College is one of the largest further education colleges in the country creating opportunities for employment and progression to higher education for the people of Nottingham and Nottinghamshire; raising their prosperity and that of the local economy.
Nottingham College seeks to appoint an enthusiastic and driven IT Manager to deliver a high quality, customer centric IT Support function for the college. The role will be hands on and the successful candidate will have a huge say on the future direction that the College IT takes. The role will be expected to deliver a first-class customer experience and support service with responsibility for the continued development of the service desk and front-line support teams and will act as link between the overall IT service and the rest of the organisation.
This opportunity comes at an exciting time for ICT in the College as it embarks on a wholescale project to become a truly digital organisation and rapidly transitions to become a data driven, cloud-based institution that can offer our students and staff an innovative environment in which to work. Alongside the drive to become a digital college the successful candidate will also be heavily involved in delivering excellent IT facilities in the College’s new Skills Hub based in the heart of Nottingham and due to open in September 2020.
We are looking for a committed and solutions-oriented IT professional with experience managing large scale IT operations and with a strong background in managing projects and diverse teams. The role also involves managing a substantial budget and ensuring that best value procurement processes are followed to control the costs to the organisation. An individual capable of putting forward innovative solutions across the whole IT portfolio the successful candidate will be an integral part of the IT Senior Management team working alongside the Director of ICT and IT Manager – Infrastructure and Applications to define the digital future for the College.
The post will be shortlisted against the essential and desirable criteria at application stage from the person specification. Please ensure that you have a look at this specification attached to the Role Profile and complete your application directly from this, as these specifications are an integral part of the selection process.
Interviews/assessments are planned for TBC
Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references and an enhanced DBS check will be required for this role.
Please apply via the link.