Adviser: Information, Advice and Guidance

As an Information, Advice and Guidance Adviser, you will be responsible for effectively managing prisoner caseloads in order to achieve sustained employment, training, continued education, course enrolment and completion of prison employment outcomes. You will provide Information, Advice and Guidance (IAG) in both an individual and group setting and will coach, mentor, support and signpost as required to achieve outcomes.

As a successful IAG Adviser, you will deliver a programme of support for prisoners that complements custodial education and employment strategies in order to help them achieve their personal learning goals and to assist them in their rehabilitative journey.

You will be managing varied prisoner caseloads, supervising, coaching, and developing the skills of the team of trained IAG prisoners who will assist in delivery of the service.

You will contribute to the planning, implementation, monitoring and evaluation of an effective and high quality IAG service in custody. This will be delivered in partnership with all stakeholders.

Location: HMPYOI Winchester, Hampshire, SO22 5DF
Previous applicants need not apply

As a successful candidate, you will have:

• An IAG qualification at a minimum of Level 3, or equivalent, and be willing to undertake CPD to gain a higher level. Having the Employer Related Services (ERS) Diploma would be a distinct advantage.
• Level 2 English and Maths, or equivalent.
• Previous experience in a customer interfacing role.
• A track record of success in an Adviser role with particular strengths in delivering to targets, demonstrating empathy, empowerment, challenge and resilience.
• Experience of providing 1-1 and/or group IAG.
• Strong interpersonal, and excellent communication, skills, both written and verbal.
• The ability to interact with individuals at all levels, demonstrating a “can do” approach within the constraints of a custodial setting.
• Good organisational skills with the ability to manage multiple tasks successfully.
• Good administration/ICT skills.

Experience of working within a prison environment would be advantageous
 

Please apply via the link.