Frontline Services and Admissions Manager

Solihull College & University Centre is looking for a Frontline Services and Admissions Manager.  The post-holder will be responsible for the co-ordination and quality of the service provided by the Frontline Teams across three campuses, ensuring a high-quality front of house service for all potential and existing customers.

Within this high-profile role, you will lead a team to provide frontline information and advice on all aspects of student finance, course funding, enrolments and admissions together with a quality reception and administrative service. You will ensure timely and accurate payments are made to students alongside providing information on debts and managing student budgets. You will also maintain an advisory and administrative role in relation to Further Education & Higher Education admissions.

You will have experience successfully leading a team to achieve high levels of customer service along with experience of working with young adults and a detailed understanding of student funding, in addition to excellent IT and numeracy skills.

Closing date: Thursday 3rd October 2019

Please apply via the link.