Customer Service Apprenticeship

Bilston, West Midlands
£156.00 per week
09 Sep 2019
22 Sep 2019
Contract Type
Fixed Term
Full Time

Employer: Scichem Uk Limited

Apprenticeship level: Intermediate Level Apprenticeship

Apprenticeship duration: 12 months

Possible start date: 25 Sep 2019

Working week: Monday-Friday 8:30am - 5:00pm 30 min lunch

 Total hours per week: 40.00

Within your role you will provide assistance to our team of Internal Sales Representatives. Delivering a service to meet their needs to help sustain and grow our level of Customer Service

Main Duties & Responsibilities

  • Carry out daily administrative tasks
  • To respond professionally to any customer enquiries promptly and efficiently
  • Deal with customer orders and quotations, handling any enquires and processing them within Sage ERP
  • Create new stock codes within Sage ERP as required
  • Liaise with other departments where necessary
  • Support Internal sales staff
  • Maintain the ERP and CRM database as required

Desired skills

  • IT literate with a good working knowledge of MS Excel Numerate, good communication & organisational skills

Personal qualities

  • Good telephone manner
  • Keen attention for detail
  • Ability to absorb information & learn

Desired qualifications

  • GCSE 9-3/A-D in maths and English or equivalent is required
  • Studying or an interest in Science would be advantageous

For more information or to apply, please click the link.

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