Customer Service Apprenticeship
- Recruiter
- Dudley College
- Location
- Bilston, West Midlands
- Salary
- £156.00 per week
- Posted
- 09 Sep 2019
- Closes
- 22 Sep 2019
- Ref
- 1576004
- Job Level
- Apprentice / Intern
- Contract Type
- Fixed Term
- Hours
- Full Time
Employer: Scichem Uk Limited
Apprenticeship level: Intermediate Level Apprenticeship
Apprenticeship duration: 12 months
Possible start date: 25 Sep 2019
Working week: Monday-Friday 8:30am - 5:00pm 30 min lunch
Total hours per week: 40.00
Within your role you will provide assistance to our team of Internal Sales Representatives. Delivering a service to meet their needs to help sustain and grow our level of Customer Service
Main Duties & Responsibilities
- Carry out daily administrative tasks
- To respond professionally to any customer enquiries promptly and efficiently
- Deal with customer orders and quotations, handling any enquires and processing them within Sage ERP
- Create new stock codes within Sage ERP as required
- Liaise with other departments where necessary
- Support Internal sales staff
- Maintain the ERP and CRM database as required
Desired skills
- IT literate with a good working knowledge of MS Excel Numerate, good communication & organisational skills
Personal qualities
- Good telephone manner
- Keen attention for detail
- Ability to absorb information & learn
Desired qualifications
- GCSE 9-3/A-D in maths and English or equivalent is required
- Studying or an interest in Science would be advantageous
For more information or to apply, please click the link.