Level 2 Apprentice Customer Service Assistant

Leeds City College is one of the UK’s largest FE establishments with around 1400 employees and over 17,400 students. Offering a diverse curriculum within a vibrant and multicultural learning environment, our goal is to deliver excellent and innovative education which supports and inspires every student to achieve their ambitions.

Level Two Apprenticeship Rates are age dependent:

(16yrs to 17yrs)  £4.51 per hour or £8,701 PA

(18yrs to 20yrs) £6.31 per hour or £12,173 PA

(21yrs to 24yrs) £7.86 per hour or £15,163 PA

(25+yrs) £8.21 per hour or £15,839 PA

We are seeking an Apprentice customer service assistant to work with our experienced Adult, Community and ESOL Department based at our Enfield Centre on Roundhay Road. If you are passionate about providing excellent customer service to our students, on reception and during face to face enrolments, and other stakeholders, we would love to meet you.

The role requires you to have:

• Good organisational skills
• Good attention to detail
• Ability to prioritise and multi task
• IT skills and willingness to learn new skills
• Good Customer service

This is a fixed term contract 15 months

37 hours over 5 days, including one evening.

Leeds City College is committed to Equality of Opportunity (ensuring everyone is treated fairly) and safeguarding children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. All successful applicants are required to complete an enhanced Disclosure and Barring Services (DBS) check as well as mandatory pre-employment checks which may also include checking social media profiles. We positively welcome applications from all sections of the community.

Please apply via the link.