ESOL Administrator and Receptionist
- Recruiter
- Blackburn College
- Location
- Blackburn, Lancashire
- Salary
- Business Support Points 11 – 13, £16,719.00 - £17,667
- Posted
- 10 Jul 2019
- Closes
- 18 Jul 2019
- Ref
- 3569
- Job Level
- Administrator / Officer / Advisor
- Job Function
- Student Services / Recruitment
- Contract Type
- Permanent
- Hours
- Full Time
The College’s ESOL (English for Speakers of Other Languages) provision is rapidly growing to support asylum seekers and job seekers in the borough with ESOL requirements in addition to growing commercial provision. The department works closely with Job Centre Plus, Blackburn with Darwen and local employers. As the Administrator for ESOL you will provide a consistent high level of service for ESOL learners, staff and external agencies.
Responsibilities:
- You will liaise with internal and external customers via the telephone, in writing and in person; dealing with a range of matters in an efficient and appropriate manner and taking ownership to resolve issues and queries quickly and effectively.
- You will also organise and attend meetings and maintain and update student data.
- Qualified to at least Level 2 in Business Administration or equivalent.
- You will be proficient in the use of all Microsoft Office applications and experienced working in a busy customer focused environment.
- You must be able to work on your own initiative and be an excellent communicator whether on the phone, face to face or in writing to support staff, learners and external agencies.
- Previous experience working with learners whose first language is not English would be an advantage.
Closing Date for receipt of Applications: Thursday 18 July 2019
Interviews will be held on Monday 12 August 2019
Please apply via the link.
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