East Sussex College

IT Field Technician

Location
Hastings, East Sussex
Salary
£20,489 - £22,557 p.a.
Posted
24 May 2019
Closes
29 May 2019
Ref
0000003705
Job Level
Technician
Job Function
IT / e-learning
Contract Type
Permanent
Hours
Full Time

We are looking for an IT Field Technician to join a recently merged FE College in Hastings. This is a great opportunity for an IT Technician to gain experience in a host of unique technologies in a vibrant, fast-paced team.

You will be part of a team of 2 IT Field Technicians reporting to a team leader. Student and staff service is a key focus as part of this position, with a strong focus on customer service, you will work on resolving incidents and service requests within service level agreements.

We are seeking candidates with the following skills and attributes:

  • Excellent knowledge and experience of a Microsoft desktop operating systems and applications (Office suite), software installation and deployment using Microsoft SSCM, installation of PCs and laptops.
  • Excellent knowledge of Interactive whiteboards, projectors and audiovisual technologies.
  • Experience with an ITSM ticket management system to manage all incidents and requests.
  • Excellent inter-personal, customer service and communication skills, ideally in a similar internal support environment, with an approachable attitude.
  • Effective problem solving and prioritisation skills with a keen attention to detail.

This post is subject to a DBS check.

Closing date: 29th May 2019, Wednesday

East Sussex College Group is committed to safeguarding and promoting the welfare of children. We welcome applicants from ethnic minorities as they are under-represented in this institution.

Please apply via the link.