Milton Keynes College

Apprentice Office Assistant

Milton Keynes, Buckinghamshire
£12,272 per week
24 Apr 2019
26 May 2019
Contract Type
Fixed Term
Full Time

Employer Name: BMI UK & Ireland

Working Week: Monday to Friday

Duration: 12 Months

Possible Start Date: 10/06/2019

The Customer Service Apprenticeship role will support the BMI Customer Service team to deliver a great customer experience. This role will be specifically responsible for the timely processing of orders ensuring data entry accuracy and correct pricing.

The role reports to solid line to: Customer Service Team Manager

  • Process customer orders in company’s SAP system
  • Create and maintain professional working relationships, in particular ensuring close communication with supply chain, finance and field sales teams.
  • Contribute to and maintain all the systems, procedures and practices which support the sales and customer service function.
  • Through personal performance contribute to individual and team results in line with departmental KPI’s to help the Company to meet its overall turnover and profit targets.

Things to consider

  • Rotating hours between 7.30am – 4.30pm; 8.00am – 5.00pm; and 8.30am – 5.30pm inclusive of a one hour unpaid break for lunch.  
  • Please ensure that you are able to travel to the employer location.

This vacancy may close early if a high number of applications are received.

Entry requirements

  • Desirable - GCSE Grades 4-9 (A-C) in English and maths, or equivalents

Qualifications taken

Apprenticeship Standard for Customer Service Practitioner

  • Functional Skills qualifications (if required)
  • Training will include attendance at College, online learning and independent study in the workplace
  • Regular visits from the College into the workplace
  • Observations and assessments in the workplace
  • Use of e-portfolio
  • End point assessment
  • Ongoing training and support from both the College and the employer

Please apply via the link.

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