Library Services Coordinator
12 months fixed term contract
Ravensbourne is exceptional. A world-class digital destination developing talented individuals and leading edge businesses through learning, skills, applied research, enterprise and innovation. We are based at Greenwich Peninsula in an iconic building next to The O2. Our aim is to become a portal for talent across London driving growth in the knowledge economy and creative industries.
We are looking for an enthusiastic, proactive and adaptable individual who will be responsible for ensuring that they, and all Library Services staff, deliver the best possible service and high level of customer care and focus at all times. They will be key in the delivery and development of the Library service and in working closely with academics and students in order to do this.
The successful candidate will have relevant experience of working in libraries, including service development, operational planning and delivery. They will also have managerial or supervisory experience of working within a customer-focused environment.
The Library is an extremely busy, front facing service and the postholder will be expected to manage and prioritise their workload accordingly whilst remaining focused on the students and their needs. The postholder will be responsible for co-ordinating and developing Library services to provide support and advice to students on finding and using resources through enquiries and inductions, promoting the service through creating content for the intranet and delivering student inductions, liaising with academics about resources required for their courses, and maintaining a welcoming and productive learning environment for students. The postholder will also be responsible for supporting the Head of Learning Resources in the development of the service, and may be occasionally required to work alone in the Library.
The role will be required to work a variable work pattern in accordance with the agreed opening hours of the Library, normally to start no earlier than 0800 hrs and to finish no later than 1900 hrs, in order to provide the appropriate cover for these services.
Closing date: 28th April 2019
Interviews: 14th May 2019
Please apply via the link.