Business Administration Apprentice

Employer: Dudley Metropolitan Borough Council

Apprenticeship level: Intermediate

Apprenticeship duration: 12 months

Possible start date: 06 May 2019

Working week: Monday – Friday, shifts to be confirmed. Total hours per week: 30.00.

Dudley Council apprentices develop professional skills, knowledge and confidence and an opportunity to gain a recognised qualification through its apprenticeship programme. Dudley Council is recognised as the highest recruiter of apprentices in the Country.

Duties include:

• Dealing with telephone enquiries with appropriate discretion, taking messages
• Sharing reception duties with appropriate discretion
• Assisting with general Word processing, filing, photocopying and other clerical duties
• Contacting relevant directorates and passing on information
• Using the computer to access information
• Receipting and distributing the mail
• To undertake petty cash and cash handling as required
• To provide a comprehensive administrative support service
• To provide a high-quality customer care service to staff, service users, visitors and others who come into contact with the service

Desired qualifications

• GCSEs in maths and English grade C (4) or above/equivalent or Functional skills level 1.

Future prospects

Internal opportunities may be available upon completion.

For more information or to apply, please click the link.