Representative Customer Service Apprentice

Employer Name: BMI UK & Ireland

Working Week: Mon to Fri

Duration: 12 Months

Possible Start Date: 15/04/2019

The Customer Service Apprenticeship role will support the BMI Customer Service team to deliver a great customer experience. This role will be specifically responsible for the timely processing of orders ensuring data entry accuracy and correct pricing.

The role reports to solid line to: Customer Service Team Manager

• Process customer orders in company’s SAP system
• Create and maintain professional working relationships, in particular ensuring close communication with supply chain, finance and field sales teams.
• Contribute to and maintain all the systems, procedures and practices which support the sales and customer service function.
• Through personal performance contribute to individual and team results in line with departmental KPI’s to help the Company to meet its overall turnover and profit targets.

Things to consider

Rotating hours between 7.30am – 4.30pm; 8.00am – 5.00pm; and 8.30am – 5.30pm inclusive of a one hour unpaid break for lunch.

Please ensure that you are able to travel to the employer location.

This vacancy may close early if a high number of applications are received.

Entry requirements

Desirable - GCSE Grades 4-9 (A-C) in English and maths, or equivalents

Please apply via the link.