Receptionist/Admin Apprenticeship

Employer: Malling Health Great Bridge

Apprenticeship level: Intermediate

Apprenticeship duration: 12 months

Possible start date: 25th Feb 2019

Working week: Various working hours, to be discussed. Total hours per week: 37.50

Will be front facing with patients, booking appointments, answering the telephone. Involved in prescriptions, opening post etc.

Duties may include:

• Will be front facing with patients
• Booking appointments
• Answering the telephone
• Involved in prescriptions
• Opening post etc.

A comprehensive training programme and induction process will be undertaken with the successful candidate. The basics of Health and Safety, Fire etc. will be studied in depth.

The answering of telephones and customer service skills will be delivered on the job with an excellent support mechanism from the current team. Booking of different appointments with different clinicians will also be taught on the job. More advanced reception duties such as receiving and despatching samples, prescriptions, vaccine fridge readings etc. will be taught in due course.

Desired qualifications:

• GCSE maths and English Grade C (4) and above or equivalent is required.

Future prospects:

• The successful candidate will be considered for a permanent role after training.

About the employer

IMH incorporating Malling Health is a Company with 45-50 practices ranging from West Midlands to Poole.

We have an infra structure consistent with what you may expect from a large corporate. We have a HR department, Payroll department and many in house systems ranging from being able to book annual leave or consulting the many policies that we have.

Please apply via the link.