Customer Service Apprentice
- Recruiter
- Milton Keynes College
- Location
- Milton Keynes, Buckinghamshire
- Salary
- £10,000 per year
- Posted
- 22 Jan 2019
- Closes
- 10 Feb 2019
- Contract Type
- Fixed Term
- Hours
- Full Time
Employer Name: Red Edge Concepts Limited
Working Week: Monday-Friday 8am to 5pm (1 hour lunch)
Duration: 12 Months
Possible Start Date: 18/02/2019
Red Edge Concepts Ltd are currently recruiting for a Customer Service Apprentice to work within their ever expanding business. You will be reporting directly to Company Directors, the chosen candidate will quickly become an integral part of a family run business. If you are looking to get a head start on your career in the retail sector, APPLY NOW!
Main Responsibilities:
- Dealing daily with customers retail enquiries
- Greeting and dealing with couriers for receiving and dispatching of goods
- Maintain a clean, tidy and organised work environment
- Carry out stock takes as required
- Management of stock control
- Dealing with daily post incoming and outgoing
- Maintaining your own email inbox/outbox
- General office duties admin, filling, photocopying, scanning etc
- Assist with answering the telephone in a timely and professional manner and distribute calls accordingly
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation
Entry requirements
GCSE English and Maths A*-C/4-9 or level 2 equivalent.
Qualifications taken
- Apprenticeship Standard for Customer Service Practitioner
- Functional Skills qualifications (if required)
- Attendance at College together with study in the workplace
- Regular visits from the College into the workplace
- Observations and assessments in the workplace
- Use of e-portfolio
- End point assessment
- Ongoing training and support from the employer
Employer Description
A family run business working with UK based retailers to clear predominantly warehouse clearance and overstock. We also offer a small amount of used items obtained through quality checked business demo and customer returns which means, new or used, we make savings on products so you can too.
Please apply via the link.