Milton Keynes College

Apprentice Technical Support Technician

Milton Keynes, Buckinghamshire
£7,215 per year
14 Jan 2019
20 Jan 2019
Contract Type
Fixed Term
Full Time

Employer Name: Partnership Education

Working Week: Monday to Friday

Duration: 18 months

Possible Start Date: 04/02/2019

Partnership Education based in Cranfield are currently recruiting for an Apprentice Technical Support Technician. You will be supporting the technical team and providing first line support both on site and remotely. Working on the University campus you will be in centre of the action for technological advancements in IT and Engineering.

Supporting the Technical Team. Providing general assistance to the team including workshop repairs and commissioning of equipment, deliveries, documentation, 1st Line support both onsite and remotely. There will a program of working with other members of the team in the field providing Technician days and completing installations. Structured training program in conjunction with Apprenticeship Training.

Main responsibilities:

  • Respond to Helpdesk requests remotely
  • Help desk calls –taking help desk calls; logging and tracking calls
  • Hardware and software repairs in a workshop facility
  • Installation of hardware and software
  • Carry out network documentation and reporting
  • Assisting with sourcing spare parts and replacement equipment
  • Assisting Technical team with maintenance tasks and installs

Please apply via the link.