Information Officer

The RNN Group incorporates Rotherham College, North Notts College, Dearne Valley College and its five subsidiary training organisations. We are based in the East Midlands and the South Yorkshire region and aim to help companies succeed and individuals learn their way to career security, fulfilment and happiness. Whatever role they are in, our staff are skilled, effective and dedicated to delivering or supporting outstanding education or training. If you are passionate, driven and enthusiastic with a desire to work in a friendly, progressive organisation which makes a positive impact then don't hesitate to get in touch.

The Role

The Information Officer role is a key part of our College Information Services team, dealing with enquiries from potential students both by telephone and face to face. This position gives the post holder a great opportunity to develop their career in customer service and administration. This is a high profile position as the post holder will be the first point of contact so it's vital they make sure that our customers have an outstanding first experience of the College. 

Have you got what it takes?

You will need to be proactive, enthusiastic and customer focused with excellent listening skills. You will need to be a confident communicator and ideally have experience in customer facing position. You should have good IT skills and have a passion for customer service. 

We can offer

• Competitive salary
• Generous annual leave entitlement for teaching and support staff
• Entry to Local Government or Teachers pension scheme, with a significant contribution from the RNN Group
• Access to salary sacrifice childcare vouchers scheme and other benefits designed to save you time and money
• Significant investment in your development

We celebrate diversity and welcome applications from everyone. We are also proud to be part of the Disability Confidence Scheme. 

To apply please send your CV to mattjones@rotherham.ac.uk. Shortlisted candidates will be sent a link in order to complete an online application.

We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check.