Apprentice - Service Desk Technician
- Recruiter
- Blackpool and the Fylde College
- Location
- Blackpool, Lancashire
- Salary
- £7,138
- Posted
- 12 Nov 2018
- Closes
- 23 Nov 2018
- Ref
- 1924
- Subject Area
- Information and Communication Technology
- Job Level
- Apprentice / Intern
- Job Function
- IT / e-learning
- Contract Type
- Fixed Term
- Hours
- Full Time
An exciting opportunity has arisen for an apprentice to join the IT team at B&FC.
You will start on the apprenticeship salary for the first year of employment, this will then rise to relevant minimum wage following completion of 1 year in employment.
Summary of Responsibilities:
To ensure the effective and efficient provision of IT Services and to assist with providing an outstanding level of customer service.
Principal Duties
- To provide first and second-line IT support.
- To participate in the workflow of multiple IT teams.
- To undertake any other agreed or associated duties to support the administration work in IT as requested by the Head of IT.
- Although primarily based at the Bispham Campus you may be required to undertake these duties in any of the college's administration offices across campuses.
- To work flexible hours when required and on some occasions at late notice and undertake early morning and evening duties at time of peak workload.
- Developing teamwork and participating in team meetings.
- Participating in staff development activities.
- To work towards and contribute to the corporate aims of the college.
STANDARD RESPONSIBILITIES FOR ALL POSITIONS IN B&FC
- To fully adhere to all college policies and procedures.
- Take appropriate responsibility to ensure the health and safety of self and others.
- Pursue the achievement and integration of equality and diversity throughout all College activities.
- Blackpool and The Fylde College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff to share this commitment.
- To show commitment to the College and its internal and external customers.
- To work co-operatively with colleagues at all times. Undertake any other tasks and responsibilities appropriate to the level of this post.
Please apply via the link.