20 hours per week
The RNN Group incorporates Rotherham College, North Notts College, Dearne Valley College and its five subsidiary training organisations.We are based in the East Midlands and the South Yorkshire region and aim to help companies succeed and individuals learn their way to career security,fulfilment and happiness. Whatever role they are in, our staff are skilled,effective and dedicated to delivering or supporting outstanding education or training. If you want to work in a friendly, progressive organisation which makes a positive difference and are passionate, driven and enthusiastic then this could be an ideal role for you.
About the role.
We are recruiting a customer-focused and motivated individual to join our existing Library team. This post is an excellent entry position into a career in library and information services, or more general customer service roles. It will provide you with the skills and experience you need to deal positively with a very varied customer base in a busy, dynamic environment. This is a front line role and you will be supporting students and staff as they access resources in the libraries, issuing and returning books and journals, supporting online services and answering IT queries.
Have you got what it takes?
It would be beneficial if you have either worked in a HE library or studied in Higher Education, but this is not essential. You will need the confidence to answer a variety of questions, including more in-depth higher level enquiries. You will have the ability to think on your feet and present a first-class customer focused experience at all times. You will need to work independently and without supervision, feeling confident to make decisions and deal with issues effectively and positively when they arise.
We can offer.
- Competitive salary
- Generous annual leave entitlement for teaching and support staff
- Entry to Local Government or Teachers pension scheme, with a significant contribution from the RNN Group
- Access to salary sacrifice childcare vouchers scheme and other benefits designed to save you time and money
- Significant investment in your development
We celebrate diversity and welcome applications from everyone. We are also proud to be part of the Disability Confidence Scheme.
We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check.
Please apply with CV to firstname.lastname@example.org