IT Technician
- Recruiter
- Coventry College
- Location
- Coventry, West Midlands
- Salary
- £23,194 to £24,612 per annum
- Posted
- 12 Sep 2018
- Closes
- 20 Sep 2018
- Ref
- 75/1819
- Subject Area
- Information and Communication Technology
- Job Level
- Technician
- Job Function
- IT / e-learning
- Contract Type
- Permanent
- Hours
- Full Time
About You
Are you a talented, innovative, experienced leader with a passion for IT? Are you fascinated by insight, driven by a desire to innovate and inspire? If this sounds like you then please get in touch!
We are looking for an experienced, organised, enthusiastic, and positive person who can offer excellent customer service to our students and staff.
You will provide customer focused ICT support for desktop and key applications to agreed service level standards in the day to day running of the ICT Service Desk.
Educated to degree level in IT (or a specialist or professional qualification relevant to this area) you will also have a level 2 qualification in Maths and English.
About Role
In this exciting role you will need to be able to demonstrate strong customer care skills.
You will respond to customer requests for ICT support in accordance with service desk procedures and agreed service standards.
You should be comfortable prioritising your own work and working to tight deadlines. You should be a team player with excellent communication and organisation skills.
About Us
On 1 August 2017, City College and Henley College merged to become Coventry College. This is an exciting period of change for us as we look to offer our students the best possible learning opportunities and outcomes.
We offer exceptional teaching and learning, excellent work experience placements and opportunities for students to develop independently as well as meeting the needs of employers.
Why join our team?
Our excellent facilities, strong partnerships with major employers and universities, as well as excellent international relationships make us a sought-after place to study for thousands of young people and adults.
Benefits include 30 days annual leave plus statutory bank holidays and an attractive local government pension scheme.
Closing Date: Thursday 20th September 2018
Candidates with a disability will be guaranteed an interview, providing they meet all the essential requirements of the post.
The successful applicant will be required to complete an enhanced DBS check.
We are actively committed to safeguarding and promoting the welfare of children, young people and any vulnerable groups within the College community. We value our diverse College community and are actively committed to promoting equality and diversity in all areas of College life. Applications are welcomed from all sections of the community. We expect all our staff and volunteers to share these commitments.
Completed applications should be returned via the apply link.