Sales Administrator & Accounts Assistant Apprentice (L2)

Employer: Norfolk House Consultants

Apprenticeship level: Intermediate

Possible start date: 3rd September 2018

Working week: Monday to Friday 9.00am - 5.00pm (4.00pm finish Fridays), 1 hour lunch break, 34 hours per week

Norfolk House Consultants are looking for a passionate and confident candidate looking to join their team. If you enjoy working with customers on a daily basis and love being busy and on the go this could be the position for you.

You will mainly be working in the Mill Sales Management Department.

Responsibilities:

• Deal with all enquiries from customers and mills.
• Send out price lists as required.
• Manage and keep price lists up to date and file correctly in both computer and paperwork files when sending to a customer.
• Log all sample orders.
• Take and file meeting minutes.
• Refreshing the sample boards.
• Attending exhibitions.
• Ordering stock with our suppliers.
• Phone and email for customer feedback.
• Marketing fabric with customer needs.
• You may also be required to book appointments with customers.

Desired skills:

• Good telephone manner
• Confident using Microsoft Word, Excel and Outlook.
• Great communicator, both verbally and written.
• Organised
• Good time management
• Attention to detail
• Team player

Personal qualities:

• Passionate about our business
• Loves being busy
• Reliable
• Honest
• Loves learning

Desired qualifications:

English and Maths GCSE grades.A*-C/4-9 or level 2 equivalent.

This vacancy is suitable for school leavers, University and College students predicted grades will be accepted.

Training:

• Apprenticeship Standard for Customer Service Practitioner
• Training at College, online learning and independent study in the workplace
• Visits from the College into the workplace
• Observations and assessments in the workplace
• Ongoing support and training from the employer 
• Use of E-portfolio
• End point assessment