Grantham College

Trainer/Assessor Business Administration & Customer Service

Grantham, Lincolnshire
Up to £11,732.50 per annum
09 Aug 2018
23 Aug 2018
Contract Type
Part Time

An exciting opportunity has arisen for a Trainer/Assessor in Business Administration & Customer Service at Grantham College. The purpose of the role is to ensure apprentices successfully achieve their Apprenticeship Framework/Standard. The successful candidate will prepare apprentices for appropriate qualifications/End Point Assessments.

Hours for this role are 18.5 hours per week, 52 weeks per year.

The main responsibilities will be to:

  • Carry out initial employer visits to ensure the workplace resources and opportunities are suitable to meet the requirements of the intended programme, keeping appropriate records
  • Provide initial advice and guidance to potential candidates and employers, providing an effective induction, clearly outlining expectations and commitments of all involved
  • Keep up to date with relevant changes as prescribed by awarding bodies, the Institute for Apprenticeships, the ESFA and other regulatory bodies
  • Recommend which standards are to be delivered and work with college colleagues to ensure relevance to employers, consistency and quality standards are upheld
  • Work with the recruitment team to review existing provision and on the development of appropriate new standards/programmes to ensure cost effectiveness and facilitate the growth of the area
  • Meet internal and external quality assurance requirements, following relevant processes, using appropriate systems
  • Carry out regular progress reviews with employers and apprentices, highlighting any concerns to the appropriate person immediately.
  • Taking responsibility for the end to end process of your own caseload of apprentices and their progression/achievement
  • Monitor and facilitate 20% off the job requirements and manage and maintain apprentice data and track progress using appropriate management information systems (e.g. eportfolio)
  • Create, develop and deliver appropriate training sessions in an environment which supports the personal and professional development of apprentices
  • Assess objectively against published criteria and ensure apprentices and employers are prepared for the End Point Assessment process where relevant
  • Promote the College and Business related provision, including project work, with key stakeholders as appropriate

You will need:

  • A relevant assessor qualification - TAQA or equivalent
  • Maths and English Functional skills level 2 or equivalent
  • Experience working in a business environment and evidence of continuous professional development in the sector
  • Experience of assessing candidates in the workplace and tracking apprentices/learners and reporting against learning plan outcomes.
  • Experience of delivering outcome focussed, accredited training programmes
  • A comprehensive knowledge of Business Administration and Customer Service competency based qualifications and current standards
  • Able to work on own initiative and remotely with minimum supervision
  • Employer engagement experience and excellent written and verbal communication skills
  • To be able to effectively manage a cohort of learners and ensure apprenticeship completion in a timely manner whilst meeting IQA/EQA standards
  • Willing to engage with project or development work as required

In return we can offer a pleasant working environment, excellent pension scheme, continued professional development and a generous holiday allowance.

The closing date for all applications will be Thursday 23 August 2018 with interviews held on Friday 31 August 2018.