Administration Apprenticeship (L2)
- Recruiter
- Dudley College
- Location
- Wolverhampton, West Midlands
- Salary
- £138.75 per week
- Posted
- 17 Jul 2018
- Closes
- 23 Jul 2018
- Ref
- 1424906
- Subject Area
- Business Studies and Economics
- Contract Type
- Fixed Term
- Hours
- Full Time
Employer: 1st Choice Windows Ltd
Apprenticeship level: Intermediate
Apprenticeship duration: 12 months
Possible start date: 30th July 2018
Working week: Monday to Friday 8.00am - 5.00pm, 30 mins lunch break, 37.5 hours per week
If you want to kick-start your career in administration and customer services we have an opportunity for you to learn on the job and have the ability to expand your personal and business skills. Here you will work within a busy business environment. You will be a vital part to the team to ensure that the business day runs as efficiently as possible.
Responsibilities:
- Dealing with incoming calls
- Dealing with queries when taking calls
- Issuing purchase orders to tradesmen
- Assisting other departments where necessary
- Assisting programmers with ordering customer materials
- Maintenance of filing system
- Assisting with corporate hospitality
- Dealing with any task given by a manager or other roles in the work place
- Being able to switch between different jobs in the office.
- Inventory work
Desired skills:
- Good telephone manner
- Time management
- Client liaison
- Team and self-motivation
- Computer literate - MS Word, Excel, Outlook and Access
- Ability to work to targets
- Ability to work efficiently and effectively
- Being able to multi-task
Personal qualities:
- Confident
- Customer service friendly
- Well presented
- Punctual
- Ambitious
Desired qualifications:
- Maths and English, Grade A*- C or Grades 9 - 4 or any equivalent qualifications
Training:
- Use of computer programs and formats
- Full job induction
- Ongoing personal development
- Business Administration NVQ Level 2
Apprenticeship framework: Business and Administration