Warranty Administration Apprentice (L2)

Employer: Home Serve

Apprenticeship level: Intermediate

Apprenticeship duration: 12 months

Possible start date: 13th November 2017

Working week: Monday to Friday 9.00am - 5.00pm, 30 min lunch break, 37.5 hours per week

The Homeserve Warrant business is very successful, serving more than 1.3 million customers in the UK, a number that is rising daily. You will provide administrative support in this growing and busy team and learn a great deal about the insurance business which will stand you in very good stead for your future career.


  • Inputting/uploading important confidential business data, updating internal data management systems.
  • Interacting with Loss Adjusters and Retailers using emails and telephone calls.
  • Taking messages and participating in general company communications systems and office process.
  • Preparing documents for printing and circulation internally and externally.
  • Collecting and sorting out internal and external post.

Desired skills:

  • Good standard of general IT skills Microsoft Office.
  • Good, clear communication skills.
  • Level 1 attainment of Maths and English.

Personal qualities:

  • Hardworking
  • Team player
  • Polite
  • Responsible
  • Trustworthy
  • Confident
  • Demonstrates ability and capability to learn

Qualifications required:

  • GCSE A-D in Maths & English would be preferable but not essential.