Truck Rental Admin Assistant Apprenticeship (L2)

Employer: Fred Smith & Sons (Motor Bodies) Ltd

Apprenticeship level: Intermediate

Apprenticeship duration: 12 months

Possible start date: 8th June 2018

Working week: Monday to Friday 8.00am - 5.30pm, 30 hours per week

Responsibilities:

• Dealing with customers face to face and over the phone
• General administrative and clerical support
• Prepare letters and documents as required
• Be aware of general office health and safety
• Tidy and maintain the working environment
• A positive work ethic and overall approach

Desired skills:

• A good telephone manner with an understanding of what is required to provide a good customer service.
• Friendly, polite, eager to help, honest, trustworthy and a good understanding of Microsoft Excel and Word.
• Good use of English and ability to produce documentation to a high standard.

Personal qualities:

• Ability to work independently and as part of a small team.
• Establishing good working relations with work colleagues and clients.
• Somebody who is willing to learn, thrives on improving their skills, a positive outlook and looks to exceed standards.

Qualifications required:

• GCSE A-D in maths & English would be preferable not essential.

Training provider:

The successful applicant will complete a Level 2 Diploma in Business and Administration.  This will be delivered in the workplace in work time by Assessors from Dudley College of Technology.

Apprenticeship framework: Business and Administration