Apprentice Office Administrator (L2)

Employer: Dormston School

Apprenticeship level: Intermediate

Apprenticeship duration: 18 months

Possible start date: 3rd September 2018

Working week: 37 hours per week, term time only

Monday to Thursday 8.00am - 4.00pm

Friday 8.00am - 3.30pm

An exciting opportunity for an apprentice to join the experienced administration department based at Dormston School.

Your role will be to provide comprehensive administration support to the teaching and support staff by carrying out administrative and clerical tasks across the school.

The role, based in the busy school office will involve regular interaction with parents, visitors, staff and pupils and roles.


  • Assisting with the production of correspondence across the school
  • To undertake reception duties, providing excellent customer service and ensuring all visitors to the school receive an excellent first impression
  • Answering the main school telephone, taking messages clearly and concisely and passing to the relevant staff members
  • Receiving and distributing all school post
  • To assist in the production of letters and reports, filing, photocopying and other general administrative duties
  • To use information systems and prepare information for internal use within excel and word and PowerPoint
  • To assist with the organising and facilitating of meetings and events such as parents evening
  • To be responsible for the stocking of stationary supplies
  • There may be an element of petty cash and financial administration
  • To assist with enquiries from pupils and families
  • To help ensure the prompt circulation of information throughout the school

Desired skills:

  • Ability to prioritise workload
  • Able to communicate on all levels
  • Ability to work with good levels of detail
  • Excellent ICT skills
  • Good level of English language

Personal qualities:

  • Punctual
  • Good attendance record
  • Smart appearance
  • Friendly
  • Hard working
  • Approachable
  • Excellent communication skills

Desired qualifications:

  • GCSE (or equivalent) grades A* - D in English, Maths, and ICT are desirable but not essential.

Training provider:

  • Level 2 in Business and Administration
  • Level 2 Technical Certificate
  • Level 1 Functional Skills (where required)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework:Business and Administration