Truck Rental Admin Assistant Apprenticeship (L2)

Employer: Fred Smith & Sons (Motor Bodies) Ltd

Apprenticeship level: Intermediate

Apprenticeship duration: 12 months

Possible start date: 28th May 2018

Working week: Monday to Friday 8.00am - 5.30pm, 30 hours per week


  • Dealing with customers face to face and over the phone
  • General administrative and clerical support
  • Prepare letters and documents as required
  • Be aware of general office health and safety
  • Tidy and maintain the working environment
  • A positive work ethic and overall approach

Desired skills:

  • A good telephone manner with an understanding of what is required to provide a good customer service.
  • Friendly, polite, eager to help, honest, trustworthy and a good understanding of Microsoft Excel and Word.
  • Good use of English and ability to produce documentation to a high standard.

Personal qualities:

  • Ability to work independently and as part of a small team.
  • Establishing good working relations with work colleagues and clients.
  • Somebody who is willing to learn, thrives on improving their skills, a positive outlook and looks to exceed standards.

Qualifications required:

  • GCSE A-D in maths & English would be preferable not essential.

Training provider:

The successful applicant will complete a Level 2 Diploma in Business and Administration.  This will be delivered in the workplace in work time by Assessors from Dudley College of Technology.

Apprenticeship framework: Business and Administration