Business Admin Apprentice – Registration Services (L2)
- Recruiter
- Dudley College
- Location
- Dudley, West Midlands
- Salary
- £136.90 per week
- Posted
- 02 May 2018
- Closes
- 15 Jun 2018
- Ref
- 1394130
- Subject Area
- Business Studies and Economics
- Job Level
- Apprentice / Intern
- Contract Type
- Fixed Term
- Hours
- Full Time
Employer: Dudley Metropolitan Borough Council
Apprenticeship level: Intermediate
Apprenticeship duration: 12 months
Possible start date: 2nd July 2018
Working week: Monday to Friday, shifts TBC, 37 hours per week
Dudley Council Apprentices develop professional skills, knowledge and confidence and an opportunity to gain a recognised qualification through its Apprenticeship Programme. Dudley Council is recognised as the highest recruiter of apprentices in the Black Country.
Responsibilities:
- Dealing with telephone enquiries, with appropriate discretion, taking messages
- Sharing reception duties with appropriate discretion
- Assisting with general word processing, filing, photocopying and other clerical duties
- Contacting relevant directorates and passing on information
- Using the computer to access information
- Receipting and distributing the mail
- To undertake petty cash and cash handling as required
- To provide a comprehensive administrative support service
- To provide a high quality customer care service to staff, service users, visitors and others who come into contact with the service
Desired skills:
- No experience is required as full training will be provided
- Good communication skills
- Ability to work as part of a team
- Good IT skills
- Commitment to further development through training
Personal qualities:
- Knowledge of equality and diversity issues
- Willing to work on own and as part of a team
- Willing to learn and show commitment and enthusiasm
- Display positive attitude
- Self motivated and ability to organise own workloads and complete work to deadlines
Desired qualifications:
- GCSEs in maths and English at grade C or above/equivalent
Training provider:
- On the job training
- Mandatory data protection
- E-learning training
- Induction and necessary support to complete the Level 2 Business and Administration Framework
Apprenticeship framework: Business and Administration