Student Pre-Arrival Advisor

Job Title: Student Pre-Arrival Advisor

Location: Brighton 

Contract: Fixed Term                                           

Study Group is one of the world’s largest international education organisations.

International Study Centres (ISCs) and Bellerbys Colleges, provide specialist university preparation for international students who want to enter the university education system.
 
We are looking for a Student Pre-Arrival Advisor to join our team, based in Brighton. This is an exciting opportunity to gain experience in a fast paced, growth industry with excellent UK and international links. 

Main duties:

• Helping students through the various stages from the confirmation of enrolment to arrival to their chosen centre/university
• Supporting Student Enrolment Advisors with the required tasks needed for their confirmed students
• Maximise conversion rates from confirmation to arrival
• Providing visa support to students
• Liaising with Admissions and Visa compliance departments as required  
• Advise students on accommodation options and work with accommodation team
• Support sales team with application qualification as required

Essential Criteria:

• Outstanding Customer-service orientated approach
• Driven, results-orientated and focused nature
• Excellent attention to detail and communication skills
• Sensitivity to cultural and linguistic differences
• Highly IT literate
• Strong organisational skills and ability to meet deadlines and targets

Desirable Criteria:

• Knowledge of overseas education systems
• Knowledge of the Tier 4 visa regulations
• Knowledge of overseas education systems
• Experience of using Sales Force CRM
• Tertiary educated, preferably with relevant experiences
• Fluency in English and Mandarin 

We will offer the successful candidate on-the-job training and an excellent work environment. This is a temporary contract starting in May for 5 months. 

To apply please send CV and application form via the Apply link.

The successful candidate will be required to undergo Enhanced DBS screening processes prior to employment.