Administration Apprentice (L2)

Employer: United Steels Ltd

Apprenticeship level: Intermediate

Apprenticeship duration: 12 months

Possible start date: 16th April 2018

Working week: 37.5 hours per week

Monday to Thursday 8.30am - 5.00pm

Friday 8.30am - 2.00pm

This is a general administration position covering a wide range of duties. The role will grow as the Apprentice learns the job.


  • Answering incoming telephone calls and dealing with appropriately
  • Greeting visitors
  • Processing invoices using bespoke software
  • Dealing with incoming and outgoing post
  • Supporting the administration team with any other duties as required

Desired skills:

  • Good communication skills both on the phone and in person
  • Competent IT skills

Personal qualities:

  • Professional manner and appearance
  • Able to communicate clearly
  • Confident
  • Willingness to learn
  • Willingness to be flexible when required

Qualifications required:

  • GCSE grade D or above in English and Maths or equivalent is required.

Training provider:

  • Full training will be provided on an ongoing daily basis and when required
  • You will be working towards a NVQ L2 Business and Administration qualification
  • An assessor will be allocated to you to progress/help you through you course
  • Continual assessment for NVQs coupled with assignments/or exams depending on course of study
  • Time spent training will be part of the agreed contracted hours of the working week

Apprenticeship framework: Business and Administration