Customer Service Advisor - ELS - Based at Jaguar Land Rover Sites (SS157)

Fixed term to 31st October 2018

Full and Part Time hours available - please specify your availability / requested hours when applying.

Are you looking for an opportunity to gain and or refresh customer service and office administration skills? We have a great opportunity if you are looking to gain Customer Service and Administration skills and experience working for Solihull College & University Centre based at Jaguar Land Rover Sites.

The hours we are looking to cover are:

  • JLR Gaydon Site - Monday and Wednesday - 7:30am to 4:00pm and Friday 7:30am to 3:00pm
  • JLR Whitley Site - Thursday and Friday - 8:30am to 2:30pm 
  • JLR Solihull Site - Monday and Tuesday - 8:00am to 2:30pm

Extra hours may be available at the Whitley and Solihull sites.

Solihull College & University Centre is contracted by Jaguar Land Rover to administer their Scheme that encourages and provides funding towards their employees doing structured learning activities in their own time. Solihull College & University Centre provides this service on a contract basis; currently this is until 31st October 2018 when the contract will be reviewed.

You would be a part of the small team that administers this scheme, and as a customer advisor, you would be providing JLR employees with information about new and exciting learning opportunities available to them and doing the administration to arrange funding towards course costs for them.

You might be a graduate looking for work experience or you might have some work experience and want to refresh your skills.

We are looking for someone who:

  • Has a passion for providing great Customer Service - the desire to provide excellent customer service with a fun, friendly, spirited, and upbeat approach
  • Enjoys a learning environment
  • Enjoys using technology - able to easily type up emails and enjoys learning and how to use new software
  • Has a willingness to learn and gain new skills
  • Is self-motivated, organised and able to work independently